Vendor Central intelligence

Everything a 1P vendor needs, in one place.

Pricing and buy-box tracking, true per-SKU margins, chargeback disputes, playbooks for every program, and an Amazonian who answers anything. Vendor Central buries the answers — HENRY puts them in one place, in plain English.

Free while in beta · no login or API key needed.

Margin waterfall

32oz Insulated Bottle

Wholesale price$24.00
COGS−$9.50
Co-op / allowances−$3.60
Freight / inbound−$1.80
Chargebacks−$1.20
Returns / damages−$0.90
Advertising−$2.40
Net PPM$4.60
Net PPM per unit$4.60

$184,600

Monthly revenue, sample portfolio

$35,400

Net contribution after every deduction

19.2%

Blended margin, net PPM basis

3

SKUs quietly losing money

01 — One workspace

Your catalog, your margins, your questions — one tab instead of twelve.

Today the job means Vendor Central reports, help-page archaeology, and emails that take days. HENRY pulls it into one workspace: live pricing and buy-box data, true net PPM per ASIN, playbooks for every program, and answers on demand.

A

ASIN toolkit

Paste your catalog. See who holds the buy box, which ASINs have no featured offer, 30/60-day price lows, and anything swinging past ±5%. Export to CSV.

B

Weekly brief & playbooks

A live digest of the Amazon updates that slip past you, plus a curated library of how-tos: FNSKU labels, Subscribe & Save, Climate Pledge, ungating, chargeback disputes.

C

Ask an Amazonian

A chat grounded in the playbooks and checked against current published guidance via live search. Send a photo of a label and HENRY flags what's missing.

02 — Answers

The questions vendors email in, answered on the spot.

These are real questions vendors send their vendor manager, then wait days on. HENRY answers 112 of them instantly, each grounded in Amazon's published guidance.

Pricing & cost increases

How do I get Amazon to approve my wholesale cost increase?

Why are all my cost increase requests automatically rejected?

How often can I request cost increases, and what's the approval timeline?

Profitability & margins

How do I calculate my true contribution profit (CP) on Amazon?

Why is my Amazon profitability lower than expected despite high sales volume?

What's the difference between gross margin and net PPM (pure profit per unit)?

Chargebacks & shortages

Why is Amazon charging me for shortage claims when I shipped the correct quantity?

How do I dispute a shortage claim or chargeback?

What documentation do I need to prove what I actually shipped?

Inventory & purchase orders

Why does Amazon suddenly stop ordering my product with no explanation?

What does 'CRAP status' (Can't Realize A Profit) mean, and can I get out of it?

How do I forecast Amazon's purchase orders when they're unpredictable?

Negotiations & AVN

What should I prepare for my Annual Vendor Negotiation (AVN)?

How do I propose new terms or discounts to Amazon?

What leverage do I have in negotiations if Amazon controls pricing?

1P vs 3P vs hybrid

Should I sell on Vendor Central (1P) or Seller Central (3P)?

What's the difference between Vendor Central and Seller Central economics?

Can I run a hybrid model with some products on 1P and others on 3P?

Ask HENRY

03 — How it works

i.

Bring your catalog

Paste your ASINs. No integration, no login, nothing to install.

ii.

See what's wrong

Buy-box losses, suppressed offers, and price risk surface at a glance.

iii.

Ask & act

Plain-English, account-specific guidance, grounded in Amazon's published rules.

Vendor Central answers, without the digging.

Launch HENRY